Privacy Policy
At JOOPI, your privacy is our top priority. We believe that trust is the foundation of every meaningful connection, and we are committed to protecting your privacy at every step.
When you choose to share your information with us, we understand the responsibility that comes with it. We design our products and services with your privacy at the forefront, ensuring that your data is handled with the utmost care.
We don't take shortcuts with your privacy. Our team of experts across legal, security, engineering, and product design work collaboratively to ensure that every decision we make respects your privacy. We build our app with strong privacy safeguards to provide you with a secure and trusted platform.
Transparency is key to our privacy practices. We know that understanding how your data is used is crucial. That's why we've crafted our Privacy Policy and related documents in clear, straightforward language. Our goal is to make sure you not only read but fully comprehend our privacy practices.
Your security is our mission. We have dedicated teams working tirelessly to protect your data. By continually updating our security measures and investing in the latest technologies, we strive to keep your information safe and secure.
Privacy Policy
Welcome to JOOPI’s Privacy Policy. We value the trust you place in us by sharing your information, and we are committed to maintaining that trust. Our priority is to ensure you understand the information we collect, the reasons behind it, how it is utilized, and the options you have concerning your data. This Policy outlines our privacy practices in straightforward language, minimizing legal and technical terms.
This Privacy Policy applies beginning [Date].
Effective Date: [Date]
Who We Are
We are JOOPI, a dating app designed to help users find meaningful connections in a safe and engaging environment. Everyone is free to express their true selves and find meaningful connections without fear or judgment. For just the cost of a cup of coffee each month, you can gain a priceless connection that goes beyond all boundaries. Our commitment is to protect your privacy and ensure that your personal information is handled securely and responsibly.
Where This Privacy Policy Applies
This Privacy Policy applies to the JOOPI app, website, and any other services provided by JOOPI (collectively referred to as “Services”). It covers how we collect, use, share, and protect your information when you use our Services.
Information We Collect
Information you give us
1. Personal Information
Name: Often required to create a profile.
Age: Typically used to match users within age ranges.
Gender: For gender matching preferences.
Location: To match users based on proximity (via GPS or manual entry).
Email Address: For account verification and communication.
Profile Picture(s): Uploaded images to visually identify users.
Phone Number: Sometimes requested for account verification or added security (two-factor authentication).
2. Demographic and Preference Information
Sexual Orientation: To match users with similar interests.
Relationship Preferences: For example, whether users are seeking casual dating, long-term relationships, etc.
Hobbies and Interests: To enhance compatibility and improve match suggestions.
Religious Beliefs, Political Views, and Lifestyle Choices: In some apps, users can share these to better align with potential matches.
3. Behavioral Data
Activity Data: How frequently users interact with the app, what features they use, time spent, etc.
Match Preferences: Information about who the user swipes right/left on, their chat history, and the types of profiles they interact with.
4. Social Media and Third-Party Account Information
Social Media Profiles: Users can link their Facebook, Instagram, or Spotify accounts, which may be used to verify identity, display shared interests, or help with profile building.
Third-Party Logins: Some apps allow users to sign up via third-party services like Google or Facebook, which may provide additional data, such as friends or likes.
5. Communication and Interaction Data
Messages and Chats: Conversations between users within the app, which may be used for moderation, matching improvement, or safety features.
Voice/Video Calls: Some apps allow calls within the platform, and this data may be stored for security and quality purposes.
6. Device Information
Device Type: Information about the device being used (iOS/Android, phone model, OS version).
IP Address: Helps track location, security, and fraud prevention.
App Usage Data: Information about how the app is used, including crash logs and error reports to improve app functionality.
7. Payment Information (for Paid Features)
Credit Card or Payment Processor Details: If the app offers premium services, payment information is necessary to process transactions.
Purchase History: Users’ premium subscription status or other in-app purchases.
8. Location Data
Real-time Location: Some apps use GPS to help users find matches nearby.
Location History: This may be stored to show users potential matches within a specific radius.
9. Safety and Security Information
Report Data: Information about user reports of inappropriate behavior, harassment, or violations of community guidelines.
Verification Information: If the app has a verification system (e.g., selfie verification), that data is stored for user safety.
10. Device Permissions
Camera and Microphone Access: For profile picture uploads, video calls, or to enable in-app verification features.
Storage Access: For uploading images, videos, or accessing local files.
How this Data is Used:
Matching Algorithms: Personal details, preferences, and activity data are used to suggest compatible profiles.
Marketing: Some apps use demographic data for targeted ads.
User Experience Enhancement: Behavioral and usage data help refine app features and ensure smoother user interactions.
Safety Features: Data from reports and interactions help maintain app safety by moderating content or blocking inappropriate behavior.
Potential for Data Sharing:
Some dating apps may share anonymized or aggregated data with third parties for advertising, research, or analytics. However, this should be disclosed in the app’s privacy policy.
b. Information we receive from others
We may receive information about you from other users or third-party partners, such as:
Information from other users who interact with you on the app.
Data from social media platforms if you choose to connect your social media accounts to JOOPI.
Information from third-party services that you link to your account, such as payment providers.
c. Information collected when you use our services
Usage data, such as how you interact with other users, the features you use, and your device information (IP address, device type, etc.).
Location data, if you allow us to collect it, to provide you with location-based services.
Why and How We Use Information
To administer your account and provide our services to you
We use your information to manage your account, provide customer support, and ensure you have a smooth experience using our Services.
To help you connect with other users
Your profile information and preferences help us suggest potential matches and facilitate connections with other users.
To ensure a consistent experience across your devices
We sync your data across devices so that your experience with JOOPI is seamless, whether you’re using a smartphone, tablet, or computer.
To provide new JOOPI services to you
We use your data to introduce and customize new features and services that enhance your experience.
To serve you relevant offers and ads
We may use your information to show you offers, discounts, or ads that are tailored to your interests.
To improve our services and develop new ones
Analyzing user behavior helps us identify trends, improve existing features, and develop new services that better meet your needs.
To prevent, detect and fight fraud or other illegal or unauthorized activities
We use various technologies to monitor and detect fraudulent activities and ensure the safety of our users.
To ensure legal compliance
We may process your data to comply with applicable laws, regulations, and legal requests.
How We Share Information
With other users
Your profile and certain information, such as your interests and photos, are visible to other users of JOOPI to facilitate connections.
With our service providers and partners
We share your information with third-party service providers who assist us in operating the platform, such as payment processors, hosting services, and analytics providers.
For corporate transactions
If JOOPI undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
When required by law
We may disclose your information if required by law, such as in response to a subpoena, legal process, or government request.
To enforce legal rights
We may share your information to enforce our legal rights, such as investigating potential violations of our Terms of Service.
With your consent or at your request
We may share your information with third parties if you give us explicit permission to do so or request that we share your data.
Cross Border Data Transfers
Your information may be transferred to, and processed in, countries outside of your own. These countries may have data protection laws that differ from those in your jurisdiction. JOOPI takes measures to ensure that your information is protected, including implementing standard data protection clauses approved by relevant regulatory authorities.
Your Rights
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your account and personal information.
Objection: You can object to the processing of your data in certain circumstances.
Restriction: You can request that we restrict the processing of your data under certain conditions.
Portability: You can request that your data be transferred to another service provider.
Residents of California
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data is being collected, the right to request deletion of your data, and the right to opt out of the sale of your personal information.
Residents of Washington and Nevada
Residents of Washington and Nevada have additional privacy rights, including the right to request that your data not be sold to third parties. We do not currently sell personal data, but we honor these requests as required by law.
How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, secure servers, and access controls.
How Long We Retain Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
Children’s Privacy
JOOPI is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
To prevent users under 18 from creating an account, our system includes an age verification process during account registration. If a user provides an age indicating they are under 18, they will be unable to complete the registration process.
If we learn that we have collected personal information from a child under 18, we will promptly delete the data and notify the user’s parent or guardian, if applicable.
Data Retention and Deletion
You have the right to request the deletion of your account and personal data at any time. To do so, you can contact us through the app or website. Upon receiving your request, we will promptly process the deletion of your data in accordance with our data retention policy, subject to any legal obligations that may require us to retain certain information.
Our system is designed to ensure that when an account deletion request is made, all associated personal data is permanently deleted from our servers, except where retention is required by law.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy and, if necessary, by providing a more prominent notice.
How To Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [our email address or customer support link].